AB Ventures USA LLC  |  Last updated: October 6, 2026

Wolfstone respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains how AB Ventures USA LLC, operating as Wolfstone (“Wolfstone,” “we,” “our,” or “us”), collects, uses, shares and protects personal information when you visit wolfstonegear.com, purchase our products, contact us or otherwise interact with our services.

Our online store is powered by Shopify. We may also use third-party service providers, including payment processors, fulfillment providers and delivery carriers, to operate our business and complete customer orders.

1. Information We Collect

Depending on how you interact with Wolfstone, we may collect information including:

- Your name, email address, telephone number and other contact information.

- Billing and shipping addresses.

- Order information, including products purchased, order value, returns, refunds and order history.

- Payment-related information required to process your transaction. Payment card information is generally processed securely by our payment service providers rather than stored directly by Wolfstone.

- Information you provide when contacting us regarding an enquiry, order, return, refund or customer-service request.

- Technical information such as your IP address, browser type, device information, operating system and website activity.

- Information collected through cookies and similar technologies.

- Information reasonably required to prevent fraud, protect our website or investigate payment, delivery, return or other potentially fraudulent activity.

2. How We Use Your Information

We may use personal information to:

- Process and manage orders and payments.

- Arrange fulfillment, shipping and delivery.

- Provide order confirmations, shipping information and tracking updates.

- Process returns, refunds, replacements and cancellations.

- Respond to questions and provide customer support.

- Verify transactions and help prevent fraud, abuse or unauthorized activity.

- Operate, maintain and improve our website and services.

- Understand how customers use our website.

- Maintain appropriate business, accounting and transaction records.

- Comply with applicable legal, tax, regulatory and contractual obligations.

- Protect Wolfstone, our customers and our legal rights.

- Send marketing communications where permitted by applicable law and in accordance with your communication preferences.

We use personal information only where we have an appropriate legal or business basis for doing so, subject to applicable privacy laws.

3. Purchases Through Wolfstone

Customers may purchase eligible products directly through wolfstonegear.com.

When you place an order, information such as your name, contact details, billing information, shipping address and order details may be processed by Wolfstone and the service providers necessary to complete your transaction.

These providers may include Shopify, payment processors, fulfillment providers and delivery carriers.

Wolfstone does not generally receive or store your complete payment card details. Payment information is processed by the applicable payment provider using its systems and security measures.

4. Fulfillment & Amazon Multi-Channel Fulfillment

Certain Wolfstone orders may be fulfilled using Amazon Multi-Channel Fulfillment (MCF).

When MCF is used to fulfill an order placed through wolfstonegear.com, information necessary to process and deliver the order may be provided to Amazon. This may include information such as the recipient's name, shipping address, contact information and relevant order and delivery details.

Amazon acts as a third-party service provider in connection with these fulfillment activities and processes information in accordance with its applicable terms and privacy practices.

Other Wolfstone products may be fulfilled directly by Wolfstone or through other fulfillment and delivery providers.

We share only information reasonably necessary for these providers to perform the applicable services.

5. Shopify & Payment Processing

Our online store is powered by Shopify, which provides the ecommerce technology used to operate wolfstonegear.com and process transactions.

Shopify and its associated payment services may process personal information required to provide checkout, payment processing, fraud prevention, website functionality and other ecommerce services.

Depending on the payment method selected at checkout, information may also be processed by the applicable payment provider or digital wallet provider.

These third parties process information according to their own applicable privacy terms and legal obligations.

6. Shopify Network Intelligence

We use Shopify services that may include Shopify Network Intelligence. When enabled, Shopify may securely use information from interactions with our store together with information from interactions with other Shopify merchants and Shopify services to provide and improve enhanced services.

These enhanced services may include fraud prevention, analytics, measurement, personalization and advertising. Shopify processes this information in accordance with its applicable privacy terms and consumer privacy practices.

Depending on where you live, you may have rights to opt out of certain uses or sharing of your personal information. Where applicable, these rights may be exercised through the privacy controls or data-sharing opt-out options made available through our website and Shopify.

7. Cookies & Similar Technologies

Wolfstone and our service providers may use cookies, pixels and similar technologies to operate and improve our website.

These technologies may be used to:

- Remember preferences and settings.

- Keep the website and checkout functioning correctly.

- Understand website traffic and visitor behaviour.

- Measure website and marketing performance.

- Help prevent fraud and improve security.

- Provide advertising or marketing functionality where permitted.

Some cookies are necessary for the operation of the website, while others may be optional depending on applicable law and your location.

Where required, customers may be provided with options to manage their cookie or privacy preferences.

Browser settings may also allow you to block or delete certain cookies. Disabling some cookies may affect website functionality.

8. How We Share Personal Information

Wolfstone does not sell personal information for money.

We may disclose personal information to service providers and other parties where reasonably necessary to operate our business, including:

- Shopify and ecommerce service providers.

- Payment processors and financial service providers.

- Amazon MCF and other fulfillment providers.

- Shipping and delivery carriers.

- Website hosting, security and technology providers.

- Analytics and marketing providers.

- Professional advisers such as accountants, legal advisers or insurers where appropriate.

- Government, regulatory or law-enforcement authorities where disclosure is required or permitted by law.

Service providers receive information appropriate to the services they perform.

We may also disclose information where reasonably necessary to investigate fraud, protect our rights, enforce our agreements, protect customers or comply with applicable legal obligations.

9. Marketing Communications

Where permitted by applicable law, Wolfstone may send customers promotional or marketing communications.

You may unsubscribe from marketing emails using the unsubscribe option contained in the communication or by contacting us.

Unsubscribing from marketing communications does not prevent us from sending necessary transactional communications relating to an order, payment, return, refund, delivery or customer-service request.

10. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including to:

- Complete and maintain records of transactions.

- Provide customer service.

- Manage returns, refunds and disputes.

- Prevent and investigate fraud or abuse.

- Meet accounting, tax, legal and regulatory requirements.

- Establish, exercise or defend legal claims.

Retention periods may therefore vary depending on the type of information and the reason it is held.

When information is no longer reasonably required, we may delete or anonymize it in accordance with applicable requirements and our business practices.

11. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

We also rely on established service providers, including Shopify and our payment and fulfillment providers, to maintain appropriate security measures for information processed through their systems.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

These may include rights to request:

- Access to certain personal information we hold about you.

- Correction of inaccurate personal information.

- Deletion of certain personal information.

- Information about how your personal information is used or disclosed.

- A copy or transfer of certain personal information.

- Withdrawal of consent where processing is based on consent.

- Opt-out rights relating to certain marketing, advertising or data-processing activities where applicable.

Where applicable, our website may provide a data-sharing opt-out page or other privacy controls to allow customers to exercise rights relating to certain advertising, personalization, sharing or data-processing activities.

These rights are subject to applicable legal requirements, limitations and exceptions.

To make a privacy request, contact support@wolfstonegear.com. We may need to verify your identity before completing certain requests.

We will respond as required by applicable law.

13. Children's Privacy

Wolfstone's website and products are not directed toward children for the purpose of collecting personal information.

We do not knowingly seek to collect personal information directly from children in violation of applicable privacy laws.

If you believe a child has provided personal information to us inappropriately, please contact us.

14. Third-Party Websites & Services

Our website may contain links to third-party websites or services.

Wolfstone is not responsible for the privacy practices, security or content of third-party websites that we do not control.

We encourage customers to review the privacy policies of third-party services before providing personal information directly to them.

15. International Data Processing

Wolfstone and its service providers may process or store personal information in locations different from the customer's state or country of residence.

Where required by applicable law, appropriate measures may be used in connection with international transfers or processing of personal information.

16. Business Changes

If Wolfstone or AB Ventures USA LLC undergoes a merger, acquisition, restructuring, financing, sale of assets or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, service providers, fulfillment arrangements or applicable legal requirements.

When appropriate, we will update the “Last updated” date to reflect the revised policy.

The version displayed on wolfstonegear.com will be the current version of our Privacy Policy.

18. Contact Us

For questions about this Privacy Policy, our privacy practices or a request relating to your personal information, contact:

Wolfstone
AB Ventures USA LLC
Email: support@wolfstonegear.com
Website: wolfstonegear.com

Please provide sufficient information for us to understand and respond to your request. We may request additional information where reasonably necessary to verify your identity or protect personal information from unauthorized disclosure.